Everytime a computer is turned on hundreds of files are changed! Deleting a file and emptying your recycle bin does not really delete a file. Deleting your memory stick (camera, flashdrive, thumbdrive etc.) does not really delete your files. Formatting your hard drive and reinstalling Windows DOES NOT permanently delete your old data. Programs designed to erase Internet tracks and traces often do not work. If you've lost some data, give us a call and we'll do our best to get it back! If you have any questions, please give us a call or send us an e-mail.